Choose scheduling software based on private or group class needs, specific features that are important to your studio, pricing, and marketing integration. Test platforms before committing, and prioritize support, features, and long-term scalability to avoid future disruptions and costs. PilatesBridge scheduling software survey identified that the highest rated platforms are WellnessLiving, Momence and Walla. The most widely used platforms are MindBody, Acuity Scheduling and Momence.
“What scheduling software do you recommend?”
This is one of the first questions that I get from Pilates teachers getting ready to open a new studio when I am helping them with a new website.
“I want to switch to a new scheduling system because… (insert the list of complaints here). What do you recommend?”
This is the second most popular question that I get.
If you’ve been around any Pilates Facebook groups you know that the question about scheduling software is asked at least once a month. And every time, the person asking this question has a different set of requirements (from price range to very specific features.)
The reality is that there is no perfect scheduling software. What works for some, doesn’t work for others.
Finding the right fit for YOUR business can be overwhelming. It can take hours of your time (that you would rather spend doing something that you enjoy) and hundreds – sometimes thousands – of dollars (yes, I’ve been a first-hand witness of many scheduling software disasters that end in lost revenue for the studios.)
If you own your studio, you know the pain of choosing and setting up a scheduling system. That’s the exact reason why we conducted this industry-wide survey to collect feedback from Pilates studio owners just like you about their scheduling software: the good, the bad and the ugly.
Most Popular Scheduling Platforms
Among Pilates studios in our survey, MindbodyOnline leads with 33.6% of respondents, with Acuity at 15.6%—together powering roughly half of studios. Another 11.5% still run on pen-and-paper, often to avoid the setup complexity and dreaded admin overhead that come with a platform. Newer contenders Walla (6.6%) and Momence (5.7%) are gaining traction as full studio-management systems with built-in marketing/CRM—not just booking tools. WellnessLiving holds a small slice of usage (≈1.6%), but studios using it in our sample report high satisfaction with functionality and overall value.
Most Popular scheduling platforms based on the PilatesBridge survey
The Most Important Features for Studio Owners When Choosing Scheduling System
There are lots of options, but the decision really starts with what you offer and the price structure at your studio. The Pilates industry is unique in how much it relies on private training, providing a true personalized boutique fitness experience. In our survey, 56.0% of studios rely on private training, 50.6% run group classes, and only 7.1% use an on-demand video library. The software of your choice must support the needs and structure of your business.
Across studios in our survey, the everyday toolkit is clear: client self-booking is nearly universal (86%), with packages (73%) and reports (66%) close behind. Operational needs come next—about half use multi-instructor management (50%) and waitlists (49%). A mid-tier group rely on a client app and memberships/subscriptions (both 44%), while health & intake forms (37%), payroll (30%), and livestream/Zoom (27%) support specific workflows.
How to Select the Best Booking System for Your Studio?
When evaluating scheduling software for your studio, keep these points in mind:
- Make a feature list now—and for the future. Switching systems later is a headache, so choose one that you can grow into over the next few years.
- Match features to your services and pricing. Consider whether the system supports your current offerings (privates, groups, or both), pricing options you need, planned intro offers, etc. Some of the unique features that some studios use include mixed packages of privates and classes, membership pricing options and ability to use the same package across multiple locations or share them with family members.
- Think about marketing integrations. The right platform can help with newsletters, client communication, client win-back companions. It can even replace separate marketing and CRM tools like live chat, one-inbox functionality (all of your client texts, DMs and emails can be managed from one inbox.)
- Weigh price against value. A higher monthly fee may actually save money by eliminating the need for multiple add-on tools and by supporting faster growth.
- Test before you commit. Sign up for a free trial to “test-drive” the software that you are considering or book a demo. Prepare a thorough list of questions. Don’t rely solely on what the sales rep tells you—dig into support quality and potential limitations.
To help you make your own list of the most important features, take a look at the results of our survey. Consider which ones of these features are important to you.
Pilates Studio Scheduling Platforms Reviews
The scheduling systems below are organized based on the overall reviews, from the highest reviewed to lowest. Please keep in mind that some platforms provide a complete studio management experience packed with marketing tools, notifications and growth tools while others offer only bare-bones essential scheduling. Most platforms offer different price ranges depending on the tiers and modules used. The results below show what most Pilates studios pay monthly to use the platforms based on the features that they utilize.
WellnessLiving
★★★★☆ (4/5)
Studio Management Platform
Average monthly cost: $300-499 range
- Best for: Studios that want an all-in-one studio management platform that includes scheduling, forms, and marketing together.
- Not ideal for: Owners who want the lightest-weight tool and minimal setup.
Wellness Living has been around for while and has a strong customer base. They offer essential tried-and-true features that most studios need. Studio clients appreciate the ease of booking and managing their accounts both in app and on the website. Their customer support is exceptional and can be a game-changer for studio owners who are tired of the lack of communication with previous platforms.
★★★★★ (5/5)
Wellness Living allows us to operate comprehensively with a branded app, reporting, scheduling, storefront, and QuickBooks integration. Intake forms, documents, and waivers keep us entirely digital, and clients have their own account to see tracking. We left MBO for Wellness Living, and the staff and clients could not be happier. We have close to zero errors every month.
Erica Walters, pilatesfitstudioky.com
★★★★☆ (4/5)
Wellness Living is constantly upgrading and improving their systems and are extremely responsive to feedback/requests for changes. I love the price point and the customer service – but sometimes have issues of the app shutting down when the software is being updated. Overall happy with the software.
Switched from: MindBodyOnline
Reason: Cost and functionality. I have 2 studios, 2 minutes away from each other and Mindbody wanted me to have two separate accounts for each studio even though we share memberships. MBO was never transparent about processing fees and always raising prices.
Kiley Manning, wildlemonstudios.com
Momence
★★★★☆ (4/5)
Complete studio management platform
Average monthly cost: most studios pay between $150 and $499 depending on the plan
Walla
★★★★☆ (4/5)
AI-Powered Studio Management Platform
Average monthly cost: $300-$499 range
- Best for: Class-forward studios that care about polished apps, clean design, and smart waitlists.
- Not ideal for: Private-training based studios. The appointment features are not as intuitive and robust as class functionality.
Walla’s standout is the class experience—smooth booking, clear rosters, and thoughtful waitlist behavior. Scores in our data trended positive on usability and client-facing design. Many studio have tried integrating Walla into their flow but eventually decided against the switch if majority of their business is private training.
Acuity Scheduling
★★★☆☆ (3/5)
Class and appointment booking
Monthly cost: less than $50/mo
- Best for: Private (home) & small Pilates studios that want low cost and straightforward scheduling.
- Not ideal for: Studios that need waitlists, deeper memberships/reporting, or integrated marketing tools.
Acuity delivers the core booking tools at a budget price (most in our survey pay under $49/mo). It’s fine for everyday classes and privates, but the lack of a built-in waitlist and mostly email-only support frustrate many. If you can live without native waitlists and want to keep costs lean, it’s a solid value; if you run larger, class-heavy schedules or rely on robust memberships/reporting, you may outgrow it. Expect a bit of extra setup when you change your website or tweak package options.
★★★★☆ (4/5)
I like Acuity but I really really miss the lack of a Waiting List facility. The app is excellent! I am very reluctant to sway systems though because the price point is good and I’ve had to pay way more for that feature. The change would not be worth it and cause hassle for clients. I find the customer support terrible. It is email only, there is a time zone issue (fair enough) but it is the lack of phone support which I hate, plus I’ve found them quite unhelpful and it is never the same person on a support thread. I’ve tried other systems and initially went with MBO. I cannot say strongly enough how awful I thought they were. Just terrible, arrogant and unhelpful and it turns out, hopelessly expensive for managing multiple locations.
Alison Plant, www.pilates-leeds.com
★★★★☆ (4/5)
I love Acuity apart from a couple of things. Waitlist and emails to clients when using last in a prepaid pack. All other systems either look awful and have awful functionality or are a minimum of 125% more expensive for those two features. With that price hike I will stay with Acuity. For a small boutique studio I don’t need a live stream or video.
Boutique fitness studio owner offering multiple modalities, UK
★★★★★ (5/5)
Acuity has met a large majority of our needs as a boutique Pilates studio.
Sarah Burton, www.studiobtyler.com
★★☆☆☆ (2/5)
I find it difficult to set up anything specific, so I don’t use the many services it offers. I use it for the bare minimum.
Pilates home studio owner, USA
★★☆☆☆ (2/5)
I use Acuity and I don’t think it best supports a Pilates studio. It’s hard for clients to schedule themselves and purchase packages. If you update your Squarespace site, it’s hard to attach it to the new site. There is no app option that I’m aware of (maybe my studio owner is just unaware?) Classes and package options are also difficult to add/modify on the backend which can make classifying and organizing the front end scheduling confusing to the consumer. It doesn’t store client’s payment information so every time they purchase, either you or they have to enter their credit card info.
Pilates teacher, United States
★★☆☆☆ (2/5)
Acuity scheduling is very reasonably priced compared to most, but has many glitches and zero customer support. It’s an affordable system for small studios like mine, but isn’t always user friendly and doesn’t offer some features I’d like to offer my clients. The recent upgrade has caused even more issues and I’ve been researching other programs.
Pilates studio owner, USA
★★★☆☆ (3/5)
Acuity is OK. I don’t feel like they communicate any changes or updates to the site. There is a lot that’s rather confusing about it.
Pilates studio owner, United States
★★★☆☆ (3/5)
I use Acuity scheduling and am extremely dissatisfied with the customer support, but am very satisfied with the price. I am a single owner/operator/teacher at a home-based Pilates studio, and paying more for scheduling software wouldn’t make sense for my business. However, I would be willing to pay a bit more, or an extra fee, for live customer support. Acuity made changes a while back with no notification or explanation to me or my clients, and it caused a lot of confusion, and there was no way to get any answers.
Kim Wyatt, www.pilatesbykim.com
★★★☆☆ (3/5)
Acuity is affordable and easier to use than Walla (which we set up but never ended up using). It also allows you to book clients into the future indefinitely which is important for our studio. For the money, you cannot beat Acuity. I would like to see a waitlist option added as well as a custom app option.
Pilates studio owner, USA
★★★★☆ (4/5)
Acuity is easy to use but lacks a Waitlist feature which would be great.
Pilates home studio owner, New Zealand
★★★★☆ (4/5)
We have been using Acuity for the past year or so. It is good considering the low cost.
Pilates studio owner, United Kingdom
★★★☆☆ (3/5)
Acuity is fine for the basics. I would love a better note-taking/intake form/liability waiver form integration, waitlist functionality, and marketing tool integration, as well as the ability to customize the way things are displayed on my website a bit more. It’s decent and ok for the price point, and I appreciate that they are not overcharging on fees.
Eva S
Mindbody (MindbodyOnline)
★★★☆☆ (3/5)
Studio management platform
Average monthly cost: between $100 and $500+ depending on the features utilized.
- Best for: Larger or class-heavy studios that will use the full ecosystem (marketplace, promos, reports).
- Not ideal for: Solo/boutique teams wanting low complexity.
Mindbody brings breadth—scheduling, waitlists, POS, marketing, reporting, and marketplace visibility. For a long time MindBodyOnline was the only booking system that was robust enough to provide all of the necessary options for studio owners. One of the key benefits of this system is the Marketplace because many clients are use it to find studios near them MBO marketplace pages with ratings also appear prominently in Google search results. However, their technology is lagging behind.
★★☆☆☆ (2/5)
I have been using Mindbody Online for several years. I am finding more and more glitches, such as Mindbody (despite being integrated into my website) not loading a New Client Class Package, when the prospective new clients are selecting it from my website. Also, it confirmed a client that she had a reservation in a group class, but from my end it showed same client clearly on the waiting list. Client showed up for class, but there were not any openings left. Despite updating new studio address in all automatic client emails mulitple times, it will not save the change and keeps putting my former home studio address in all appointment and class confirmations to new and current clients. The app is not user friendly, especially for managing/purchasing membership subscriptions. Clients report frustration with it.
Switched from: Wellness Living
Reason: I discontinued Wellness Living during Covid due to moving to a new city. When I started back up, I wasn’t sure if Wellness Living was still around. It seemed they went dormant or folded during Covid. Mindbody seemed like the more stable. tried and true platform at the time. I have been regretting my decision as my studio has grown and expanded. When I had Wellness Living, I didn’t have nearly as many glitches as with MBO.
Lindy Irwin, https://authenticpilates.org/
★★★★☆ (4/5)
Mindbody is as good as the rest of the options out there, but because of its age is harder to set up and use. However, at this point it would be more difficult and more expensive to switch to another platform, so I’m sticking with MindBody.
Pilates studio owner, US
★★★☆☆ (3/5)
I have been with MBO for over 20 years. Am very unhappy with the newest redesign which is super slow and not intuitive. I feel that all the integrations do not work seamlessly and there is no guidance or help in using the best of the best. At close to $700 per month without a branded app and the level of frustration I have, I am ready for a change. Mo Wolfe, www.pilatesevolution.com
★★★★★ (5/5)
Although one of the pricier ones it sets the bar or standard for the industry.
Amy Hirsch, Precisionpilatesny.com
★★☆☆☆ (2/5)
I use Mindbody. I haven’t had any issues with it except for the price. I’ve been on their lowest pay scale for years. Now I have a small home studio and don’t need a fraction of what they offer. The price just went up from 35.00 per month to 49.00 per month. I’ve cancelled MB and will be doing scheduling and payment in a notebook and planner book. No more credit cards. Payment can be cash, check or Venmo.
June Kamerling, junekamerlingpilates.com
★★★★☆ (4/5)
I like it. Easy to use, good functions.
Pilates studio owner, UK
★★☆☆☆ (2/5)
It’s expensive and I’m not utilizing all the features because I haven’t prioritized doing the work. It makes me anxious.
Pilates home studio owner, United States
★★☆☆☆ (2/5)
My clients continually have problems booking and paying for classes which negatively impacts my business. The app is not smooth from the customer or studio management side. Clients need constant support from me in booking and paying for classes… very frustrating!
Pilates studio owner, England UK
★★☆☆☆ (2/5)
Way too much for what I need but hesitate to make a switch.
Personal trainer, United States
★★☆☆☆ (2/5)
MindBody sucks.
Jamie Morgan, limitlesspilates.com
★★★☆☆ (3/5)
It’s been a lot harder than I thought it was going to be!
Pilates studio owner, New Zealand
★★★★☆ (4/5)
I use MINDBODY online primarily because people can find me online because it has such a large market share. I get clients who come into town and find me on the system. The functionality has more than I need which makes it clunky to use. As the owner of the business, I find the software helpful and pretty easy to use but my clients and especially my staff have a hard time figuring it out. And it is expensive!
Maria Andresino, Mind2bodyfit.com
★★★☆☆ (3/5)
Too expensive, too old, too cumbersome.
Pilates studio owner, US
TeamUp
★★★☆☆ (3/5)
Class and appointment booking platform
Average monthly cost: starting at $104/mo for up to 100 customers
- Best for: Clear class scheduling, straightforward memberships, reliable payments & reports on a budget.
- Not ideal for: Studios looking for a robust platform integrated with marketing tools.
TeamUp wins on everyday clarity—staff and clients understand it fast. Our results highlighted dependable attendance/billing and useful, exportable reports. TeamUp has integrations with many marketing tools but doesn’t offer any built-in tools.
★★★★☆ (4/5)
TeamUp’s customer service is exceptional. There are features more suited to a gym but I work around the wording for these. I’d like to see more flexibility in programming on demand for one-off purchase memberships to allow for grouping videos of the similar content at my end. Along with pro rata class limits pending on when they join in the year. Otherwise happy, always evolving.
Boutique fitness studio owner with multiple modalities, England
★★★☆☆ (3/5)
It was easy to set up for the most part, and the clients seem to prefer it over MBO. The low price is great for a studio starting out with low revenue, but I feel that I will grow out of it quickly. Very few reports and most of them are too simple. No ability to design your own reports. Limited templates for auto emails, and no ability to set own triggers. Overall, it’s a simple system designed for simple use. It’s working for now, but I definitely find glitches and it falls short in several areas.
Pilates studio owner, Canada
★★★★☆ (4/5)
GoTeamUp is very customer focused but has brilliant features around outstanding payments for me and encourages my clients to manage their own schedule. I used Wellness Living and Mindbody which were much more expensive for the same thing.
Switched from: MindBodyOnline, Wellness Living
Reason: From Mindbody the cost went through the roof
Pilates studio owner, United Kingdom
Arketa
★★★☆☆ (3/5)
Scheduling platform with on-demand video tools
Average monthly cost: between $49 and $500+
- Best for: Studios or individual teachers looking to integrate video library with regular studio offerings.
- Not ideal for: Owners who want a simple, “just classes & waitlist” setup.
Arketa feels modern and design-first, it has stools that are best suited for studios that blend online and in-person services. The prices increases fast if you want to add any features beyond basic scheduling or only online offers.
★★☆☆☆ (2/5)
We have been extremely unsatisfied with Arketa at the studio level. Though the platform works well for users, their reporting is unfinished and not ready for market. We have hired a data specialist, a second CPA, and we are well into the year without having closed out our books for the past year due to reporting problems. We have been in conversation with the Arketa team for over 9 months hoping to clean up these problems. There have been months at a time with no communication. Only when we threatened to leave did they step up. If you are a studio who relies on accurate accrual reporting, beware. As an aside, the platform seems to be better suited for an individual teacher who has videos online. They launched the studio software prematurely and it cost my business thousands of dollars to figure out poor reports.
Switched from: MindBodyOnline
Reason: Mindbody had hidden fees that took us by surprise. It was difficult to reach customer service. Their back end lacked updates and can be convoluted as a studio office user.
Sarah H, base-moves.com
★★★★☆ (4/5)
The software I am using has been an overall good experience. Most of the features are easy to use and I have had good customer service on all but one issue. I would recommend the software for small studios such as mine.
Jen L
Bookeo
★★☆☆☆ (2/5)
Class and appointment booking
Average monthly cost: $50-$299, the pricing is based on the features used
★★★☆☆ (3/5)
I am pretty happy about what it can do with the price I pay, only one thing I hope it can improve is integration with the website. Right now they are using an interface which is difficult to see all classes or leaves blanks that make clients think it’s an error. So we need to pull it out of the page. It works well for clients but I can’t track data to see which classes are popular and which are not.
Helen Zhang, www.mybodympilates.com
★★☆☆☆ (2/5)
Bookee was promising and it seemed like it had all the features I needed so it was worth paying almost 3x what I was paying with Vagaro (the software I was using prior). It’s been a couple of months now of using Bookee and they are very buggy and glitchy. The interface is not intuitive. I’m always chatting with customer support each week with a bug I found or a feature not working as it’s supposed to. I’m currently looking to switch to another platform.
Switched from: Vagaro, Acuity, Jane App
Reason: Vagaro was not buggy but it was not user friendly for my clients and I ended up having to book for them most of the time.
Pilates studio owner, Canada
Vagaro
★★☆☆☆ (2/5)
Class and appointment booking platform
Average monthly cost: starting at $23.99/mo but the costs add up fast with each feature being a separate addon.
- Best for: Studios blending Pilates with wellness/beauty services (scheduling + POS + forms + marketing).
- Not ideal for: Owners who want a fitness-first interface and streamlined class flows.
Vagaro covers a lot under one roof. This platform is utilized by many wellness and beauty businesses and can be a good fit if you offer massage or other wellness services. For a traditional Pilates studio, this platform is not ideal.
★☆☆☆☆ (1/5)
Vagaro has many issues using the packages that their own staff can’t seem to figure out. Takes days sometimes weeks for them to investigate why a package isn’t being used correctly by the system. I’ve had multiple clients charged full price when they had visits left in their packages. Painful to have to go through their visits and figure it out, even more painful to spend an hour or more on the phone with the help desk and they can’t figure it out. Then a senior person calls you back and has no background on the issue and you have to start all over and spend another hour on the phone still with no resolution. This has happened at least 7 times since using the system in only 3 months. They constantly blame the issue on people’s phone settings or internet browsing settings but it happens in their app as well. Highly dissatisfied with Vagaro.
Switched from: MindBodyOnline, Wellness Living, Acuity, Studio Growth
Reason: I haven’t liked any of them. Some seem good at some things and are horrible or don’t have options for others and they are all too expensive for what you get.
Pilates home studio owner, USA
Methodology & Caveats
This guide reflects real owner responses across studio types and sizes. Results show patterns—not absolutes—and some platforms had smaller sample sizes than others. Use the “Best for / Not ideal for” as a starting point, then run your studio’s booking, payment, and waitlist scenarios before you decide.
Do you want to share experience with scheduling systems? Fill out the scheduling system survey and we will include your answers in the updated results that I will publish regularly. Or simply leave a comment below sharing your feedback.